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RSA Conference 2024
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Correspondence between recipients and donor families

Concurrent

Concurrent

10:10 am

15 June 2024

P9

Session 9b: Concurrent 3.5

Talk Description

502Q - Research Paper

Abstract
Aim:
To improve the current practices of a major transplanting hospital in the provision of information surrounding correspondence to donor families from recipients.

Method:
Meetings were held with QKTS, NUMs, transplant Coordinators to identify current practices and a review of resources and information provided pre and post transplant, in the inpatient and the outpatient setting was completed. 

Results:
The major gaps identified was the timing of when correspondence resources were given to recipients, minimal visual posters around the hospital, health professionals not discussing correspondence as part of common practice post transplantation.  The Queensland Family Support Coordinator and the QKTS Social Worker worked together this year to address the gaps.

Conclusion:
It is anticipated that this joint work between DonateLife and QKTS will improve both the recipient and donor correspondence rates and their psychological healing.

Presenters