An array of patient resources is required to support patient care. These are often developed locally to meet the needs of certain patient cohorts. All patient information material must meet specific prerequisites including health literacy requirements and consideration for culturally and linguistically diverse groups. Once consumer input has been sought, these brochures will be available to patients.  Investing the time into getting these ‘right’ is important to ensure the final product is clear, correct and user-friendly. As consumer involvement and multi-disciplinary team input becomes more commonplace, a clearer process has been developed.